All articles published by MIT Sloan Management Review online and in print.
Recently Published
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Take a Skills-Based Approach to Culture Change
Organizations can leverage a skills-based approach to culture change to speed the process and address real challenges.
![](https://sloanreview.mit.edu/wp-content/uploads/2023/05/Knowles-2400x1260-1-1200x630.jpg)
Bed Bath & Bankruptcy: Lessons for Senior Leaders
Bed Bath & Beyond’s bankruptcy exposes the perils of focusing on financials at the expense of customer value creation.
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Overcoming the Inclusion Facade
Companies benefit when employees across demographics have an equal opportunity to affect organizational decision-making.
![](https://sloanreview.mit.edu/wp-content/uploads/2023/03/Jarvis-Grief-2400x1260-1-1200x630.jpg)
The Consequences of Unacknowledged Grief in the Workplace
A company’s ability and willingness to support employees grieving after a loss can impact its culture and retention.
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Workplace Toxicity Is Not Just a Mental Health Issue
Workplace toxicity leads to a host of negative mental and physical health outcomes, particularly for women of color.
Culture & Teamwork
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Well-Being Intelligence: A Skill Set for the New World of Work
Improving employees’ mental health and well-being requires managers to first recognize and address their own challenges.
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How to Engage Skeptics in Culture Interventions
The skill of perspective taking can help build teams’ psychological safety for creative, collaborative problem-solving.
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This New Year, Resolve Against Workaholism
Workaholic behavior can damage organizations and teams; managers can take steps to help employees attain better balance.
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Collaboration Is a Key Skill. So Why Aren’t We Teaching It?
New research points to the potential of professional development training for boosting teams’ collaboration skills.
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Improve Creative Brainstorming With Constructive Criticism
New research upends the assumption that criticism always impedes creative brainstorming.
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Diet, Exercise, and Logging Off? Rethinking Employee Wellness
Companies’ approach to employee health should take into account the effects of social media use on workers’ well-being.
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How Hyperflexibility Can Benefit — or Burn Out — Your Team
Policies for unlimited or mandatory time off that aim to combat burnout and boost employee retention can backfire.
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The Surprising Impact of Meeting-Free Days
No-meeting days allow for efficient collaboration while preventing focused, heads-down work from being disrupted.
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Reimagining Office Density Can Ease Return-to-Work Resistance
Many businesses are unaware that they’ve been creating an exodus from the office by limiting individual workspaces.
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How to Prevent the Return to Offices From Being an Emotional Roller Coaster
Leaders can take proactive steps to make workers feel more comfortable about going back to in-person work.
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The Top 10 Findings on Resilience and Engagement
A global survey reveals the pandemic’s effect on employee resilience and engagement and points to ways to improve them.
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How Organizations Can Promote Employee Wellness, Now and Post-Pandemic
It benefits both workers and companies when leaders proactively support employees’ mental health and wellness.
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Overcoming Obstacles to Successful Culture Change
Culture change starts with new actions, not with business leaders identifying or articulating a desired culture.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/10/GEN-Buckingham-Resilience-Crisis-Tools-2400x1260-1-1200x630.jpg)
The Sources of Resilience
A global study of resilience and engagement explores the tools people use to stay strong in a crisis.
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Establishing High-Performing Teams: Lessons From Health Care
Effective teams depend on mutually reinforcing functional and cultural change processes.
Data, AI, & Machine Learning
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Manage AI Bias Instead of Trying to Eliminate It
It’s impossible to abolish AI bias in the data behind artificial intelligence models, but companies can remediate it.
![](https://sloanreview.mit.edu/wp-content/uploads/2021/04/GEN-Varsos-Data-Transfer-Migration-2400x1260-1-1200x630.jpg)
Why Less Is More in Data Migration
To make data migration more effective, start with a minimum set of viable data, leave out nice-to-have data, and weigh speed vs. quality.
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Business Scents: The Rise of Digital Olfaction
Two new branches of digital olfaction technology could help companies use smells to improve the customer experience.
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Make Your Crowd Smart
Solving complex problems with crowdsourcing means tailoring the crowd to the problem’s scope.
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The Human Factor in AI-Based Decision-Making
New research shows that an individual’s decision-making style informs the choices they make when using AI-based inputs.
![](https://sloanreview.mit.edu/wp-content/uploads/2021/07/GEN-Wixom-Data-Liquidity-2400x1260-1-1200x630.jpg)
Fast-Track Data Monetization With Strategic Data Assets
To monetize data, companies must first transform it so it can be reused and recombined to create new value.
![](https://deborahmilstein.com/wp-content/uploads/2021/10/GEN-Purdy-Swarm-Intelligence-Global-Local-Data-2400x1260-1-1200x630-1.jpg)
How Swarm Intelligence Blends Global and Local Insight
Swarm systems draw input from individuals and use algorithms to optimize system performance in real time.
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AI’s Communication Upsides
New AI applications have immense potential to revolutionize communication and deepen human relationships.
Diversity, Equity, & Inclusion
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Boost Employee Confidence and Inclusion by Creating Voice Space
New research offers leaders insights into how they can enhance inclusion at an actionable level in the workplace.
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Leveling the Playing Field Through Remote Work
Allowing employees to work from home now and post-pandemic can benefit those with or without disabilities.
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Assignments Are Critical Tools to Achieve Workplace Gender Equity
Work assignments can be powerful tools to propel employees’ growth when assessed and used deliberately.
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Tackling the Allyship Gap at Work
People can take meaningful steps to become more effective allies for members of marginalized groups at work.
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Rethinking Diversity Measures in the Finance Industry
The financial industry’s use of ownership and board membership statistics to measure diversity is insufficient.
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Make Pride a Commitment, Not Just a Campaign
To meaningfully support Pride, companies need to focus on employees, customers, and the community.
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Effecting Real Progress in Executive Diversity and Inclusion
Why diversity and inclusion efforts often fail to produce the intended changes, and proactive approaches leaders can take.
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Confronting the Uncomfortable Reality of Workplace Discrimination
Organizational leaders can begin to address racial discrimination in the workplace by taking strategic actions.
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The Opportunity Costs of Weight Bias at Work
Being overweight is highly stigmatized, but companies can take steps to help combat weight discrimination.
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Marketing Beyond the Gender Binary
Brands can no longer rely solely on outdated tropes to connect with increasingly diverse consumers.
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Addressing Racism, Word by Word
Businesses distracted by the language around racism should instead focus on taking steps to actively prevent it.
Innovation
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Mix Creativity With the Right Mindset to Serve Up Innovation
Research finds fear of failure could keep an innovator from launching a new creative endeavor after an early success.
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Spark Team Creativity by Embracing Uncertainty
Foster a creative culture by embracing the curious, the uncertain, and the unknown.
History’s Lessons on Competitive Innovation
Rapid exploration and experimentation often outperform a more deliberative approach to problem-solving.
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Effective Innovation Begins With Strategic Direction
To get more from their innovation efforts, businesses must first determine what type of change they want to achieve.
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Dating Disruption — How Tinder Gamified an Industry
Tinder’s entrance into the dating app industry was a literal game changer.
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How Leading Companies Are Innovating Remotely
New research reveals steps that can help remote teams boost innovation and create customer value.
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The Unconventional Innovator Who Created Wikipedia
Wikipedia’s creation required the determined efforts of an unconventional, original thinker.
Leadership & Management
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How Diversity Can Boost Board Effectiveness
The CARE model is a road map for increasing diversity among organizations’ board members and assessing boards’ impact.
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From Glass Ceilings to Glass Cliffs: A Guide to Jumping, Not Falling
Minorities offered a leadership role during a crisis must weigh the opportunity against the increased risk of failure.
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The CEO Is Leaving. Now What?
Craft a plan for the last 100 days before a CEO’s departure to ensure a smooth leadership transition.
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Building the Cognitive Budget for Your Most Effective Mind
Cognitive budgeting can help employees at all levels be more intentional about where they direct their mental energy.
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Cracking the Culture Code for Successful Digital Transformation
Leaders can successfully execute a digital transformation by achieving cultural balance between continuity and change.
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Boomerang CEOs: What Happens When the CEO Comes Back?
A comparative investigation of boomerang and non-boomerang CEOs reveals some nonobvious insights and critical implications for leaders.
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What Employees Need to Hear From Leaders in Times of Crisis
During a crisis, employees need frequent, honest communication from organizational and team leaders.
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How to Reduce the Risk of Colliding Change Initiatives
New research points to consistency as a pivotal success factor when companies launch concurrent change initiatives.
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The Two Roles Leaders Must Play in a Crisis
Disaster managers must be sufficiently flexible to meet stakeholder expectations, depending on the situation.
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Leading in Government Demands the Stewardship of Public Trust
Maintaining public trust — a critical leadership responsibility — can be daunting when trust has suffered grievous harm.
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Do Founder CEOs Tune Out Their Teams?
New research explores whether founder CEOs incorporate or ignore advice from their leadership teams.
MIT SMR Columnists
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How Far-Reaching Could the Four-Day Workweek Become? | Ben Laker
Experiments show that four-day workweeks can help companies trim costs, retain employees, and boost worker well-being.
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Seeing the Unseen: A New Lens on Visibility at Work | Martha Bird
When leaders recognize the perspectives of overlooked populations, it opens up opportunities for innovation and change.
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Embrace Mistakes to Build a Learning Culture | Ben Laker
Mistakes and critical incidents can serve as learning opportunities and help build a culture of growth and innovation.
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What Does the Four-Day Workweek Mean for the Future of Work? | Ben Laker
Recent research suggests companies should consider offering a four-day workweek to help attract and retain employees.
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The Benefits and Risks of Rehiring a Boomerang Employee | Ben Laker
Rehiring a former employee can benefit an employer if the right expectations are put in place.
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Why Gig Work Needs to Demonstrate Loyalty, and How to Do It | Ben Laker
Several principles can be applied to create reciprocal loyalty and benefits between organizations and gig workers.
![](https://sloanreview.mit.edu/wp-content/uploads/2021/06/GEN-Bird-Workspace-2400x1260-1-1200x630.jpg)
Reimagining the Workspace to Boost Human Connection | Martha Bird
Reimagined workspaces can enable interactions that foster more meaningful human connections in our work lives.
![](https://sloanreview.mit.edu/wp-content/uploads/2021/08/GEN-Laker-Hubris-2400x1260-1-1200x630.jpg)
Why Modern Executives Are More Susceptible to Hubris Than Ever | Ben Laker
In the age of the celebrity CEO, too many leaders sacrifice character and good judgment in pursuit of their own success.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/11/GEN-Bird-Cubicle-Cube-2400x1260-1-1200x630.jpg)
Enter the Cube Farm | Martha Bird
The office cubicle is the product of a well-intended design philosophy gone astray.
![](https://sloanreview.mit.edu/wp-content/uploads/2021/05/Laker-Hub-Spoke2400x1260-1200x630.jpg)
Why Companies Should Adopt a Hub-and-Spoke Work Model Post-Pandemic | Ben Laker
The hub-and-spoke model of work offers a middle ground between packed offices and the isolation of working at home.
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Contextualizing the Office: How and Where Work Gets Done | Martha Bird
Our systems of belief, technology, and cultural practices have shaped what many of us think of as “the office.”
Managing Technology
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The Rest of the Cybersecurity Story
Successful cyberattacks often result from isolated decisions made without fully considering the potential consequences.
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Why Companies Must Embrace Microservices and Modular Thinking
Monolithic, highly interdependent organizations can become modular ones by embracing microservices.
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Accelerate Digital Transformation With ‘No-Code’ Software Tools
No-code software development platforms enable nontechnical teams to create and deploy simple apps quickly.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/01/GEN-Dabrowski-crisis-1200x627-1-1200x627.jpg)
Managing Crisis Communications in the Cloud Era
A data breach crisis must be met with transparency to maintain stakeholders’ trust.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/04/GEN-Mee-Customers-Voice-2400x1260-1-1200x630.jpg)
Prepare to Protect Your Customers’ Voices
The threat of voice-based cybercrime is growing along with the use of voice-directed digital assistants.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/07/GEN-Brandenburg-Cybersecurity-2400x1260-1-1200x630.jpg)
Cybersecurity for a Remote Workforce
In a virtual work environment, organizations must reassess their cybersecurity risk profile and IT strategy.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/03/GEN-Mee-Personal-Data-Cyber-Security-Risk-2400x1260-1-1200x630.jpg)
Digital Convenience Threatens Cybersecurity
Seamless connectivity dramatically increases convenience along with cyber risk.
Recruitment, Retention, & Development
![](https://sloanreview.mit.edu/wp-content/uploads/2023/03/2023_0323_McAllister-Purpose-2400x1260-1-1200x630.jpg)
Job, Career, or Purpose?
Leaders should learn to manage — and value — employees whose sense of purpose comes from outside the organization.
![](https://sloanreview.mit.edu/wp-content/uploads/2022/07/2022_0623_Chatterjee_Employer_Branding-2400x1260-1-1200x630.jpg)
Employer Branding Is the New Marketing Imperative
CMOs and their marketing teams are well positioned to help companies build a brand that attracts and retains top talent.
![](https://sloanreview.mit.edu/wp-content/uploads/2022/07/2022_0801_Leschke-Kahle-2400x1260-1-1200x630.jpg)
Dump Traditional Reviews to Better Measure Performance
We need to move on to a new way of measuring — and accelerating — employee performance.
![](https://sloanreview.mit.edu/wp-content/uploads/2021/06/GEN-Kellogg-Training-Hierarchy-2400x1260-1-1200x630.jpg)
Why Workplace Hierarchies Matter in Skill Transformation
Leaders need to recognize workplace hierarchies to create an effective learning environment for employees.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/01/GEN-Heath-Managing-Disruption-1200x627-1200x627.jpg)
Invest In People to Best Manage Through Disruption
The most effective response to disruption is a long-view focus on employee development.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/02/GEN-Levanon-Labor-1200x627-1-1200x627.jpg)
Where Are the Robots?
Automation anxiety is a distraction. The bigger issue is blue-collar job growth amid labor scarcity.
![](https://sloanreview.mit.edu/wp-content/uploads/2021/08/GEN-Leavens-Parents-2400x1260-1-1200x630.jpg)
The New Strategic Road Map for Attracting and Retaining Working Parents
New research exposes the conflicts working parents may face when weighing concerns about work and career geography.
![](https://sloanreview.mit.edu/wp-content/uploads/2021/02/GEN-Laker-Virtual-Hiring-Interview-Online-2400x1260-1-1200x630.jpg)
Four Steps to Successful Virtual Hiring
New research points to four ways organizations can improve their approach to virtual hiring practices.
![](https://sloanreview.mit.edu/wp-content/uploads/2021/03/GEN-Laker-Virtual-Onboarding-2400x1260-1-1200x630.jpg)
How to Develop Early-Career Talent Virtually
Research points to five ways organizations can better support early-career employees in a fully remote work environment.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/10/GEN-Munasinghe-Interviewers-2400x1260-1-1200x630.jpg)
Do You Know Who Your Best Interviewers Are?
Identifying your best interviewers can substantially reduce hiring expenses and increase the quality of hires.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/12/GEN-Ross-Women-Tech-2400x1260-1-1200x630.jpg)
Five Strategies to Retain Women in Tech
The most important factor in attracting and retaining women in the tech sector is having an inclusive workplace culture.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/08/GEN-Laker-Job-Crafting-2400x1260-1-1200x630.jpg)
How Job Crafting Can Make Work More Satisfying
Job crafting, a proactive take on job redesign, can help improve employee engagement and satisfaction.
Remote & Hybrid Work
![](https://sloanreview.mit.edu/wp-content/uploads/2022/05/GEN-Coutts-Sound-2400x1260-1-1200x630.jpg)
What Does the Future of Work Sound Like?
Research shows that companies can improve employees’ workplace experiences through the optimal use of sound.
![](https://sloanreview.mit.edu/wp-content/uploads/2022/04/Roulet-Remote-Behavior-2400x1260-1-1200x630.jpg)
How Shifts in Remote Behavior Affect Employee Well-Being
Leaders can improve remote employees’ well-being and productivity by helping them structure their workdays better.
![](https://sloanreview.mit.edu/wp-content/uploads/2022/03/GEN-Odom-Hybrid-Equity-2400x1260-1-1200x630.jpg)
Equity in the Hybrid Office
Leaders and their employees must partner to achieve equity and access for both in-person and remote employees.
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Coworking Spaces Offer a Post-Pandemic Office Alternative
Coworking arrangements might be the ideal choice for employers and employees alike in the wake of the pandemic.
![](https://sloanreview.mit.edu/wp-content/uploads/2021/03/GEN-Rogelberg-Meeting-Fatigue-2400x1260-1-1200x630.jpg)
How to Combat Virtual Meeting Fatigue
Leaders can make meetings more effective and less fatiguing by incorporating feedback from their teams.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/04/GEN-Feldman-Time-Signals-Management-Remote-Work-2400x1260-1-1200x630.jpg)
Why Time Signals Still Matter When Working Remotely
Being mindful about time signals can help managers make remote work easier for their employees.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/05/GEN-Rogelberg-Remote-Virtual-Zoom-Meeting-Video-Conference-2400x1260-1-1200x630.jpg)
The Surprising Science Behind Successful Remote Meetings
Evidence-based insights and practical tips can help you improve your remote meetings.
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Embrace Delegation as a Skill to Strengthen Remote Teams
In the context of remote work, leaders must reconsider conventional delegation methods.
![](https://sloanreview.mit.edu/wp-content/uploads/2021/10/GEN-Riedl-Collective-Intel-2400x1260-1-1200x630.jpg)
The Collective Intelligence of Remote Teams
Remote work can be as effective as in-person work with the right people and collaborative processes.
![](https://sloanreview.mit.edu/wp-content/uploads/2020/08/GEN-Roseman-Meetings-Remote-Leadership-2400x1260-1-1200x630.jpg)
Leading Remotely Requires New Communication Strategies
The pandemic challenges managers to find a more productive way to meet with employees.
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Overcoming Remote Work Challenges
Organizations can overcome three major remote-work communication challenges with these strategies.
Strategy
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The Crisis in Ukraine Spells More Trouble for Semiconductor Supply
Semiconductor manufacturers must invest in alternative sources for key materials to mitigate supply chain risks.
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Great Strategy Considers More Than Customers and Investors
Great strategy addresses investor and consumer interests and also recognizes the value of nontraditional stakeholders.
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Gain Competitive Advantage by Transcending the Front-Line Paradox
Front-line employees are uniquely aware of the early symptoms of coming change. Management should heed their insights.
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Don’t Let Your Strategy Be Hijacked
Strategy hijacks — situations in which companies must adjust their strategies due to consumer backlash — can be predicted and avoided.
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What Makes Successful Frameworks Rise Above the Rest
Seven evaluation criteria leaders can use to assess and strengthen the business frameworks they create.
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Three Proactive Response Strategies to COVID-19 Business Challenges
Amid pandemic-driven market changes, opportunities await organizations that proactively adjust their business strategies.
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Is Your Brand Purpose at Risk of Being Obsolete?
Three trending emotional priorities show signs of becoming long-term fixtures in consumers’ collective conscience.
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Reviving High-Touch Business Models for the Social Distancing Era
Social distancing has renewed consumer interest in high-touch, full-service business models.
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Changing How We Think About Change
A fundamental source of confusion about change is the use of that single term — change — to refer to three distinct strategies.
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Responding to Crises With Speed and Agility
The pandemic has shown how both speed and agility can help drive global business during a crisis.
Social Responsibility & Sustainability
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Businesspeople Must Reconnect With Nature to Save the Planet
Forming a stronger bond with nature can benefit business leaders, their organizations, and the environment.
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Boosting Charitable Giving Can Also Boost Profits
As brands compete for holiday shoppers, they would do well to learn this lesson: Donations can boost sales and profits.
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To Transition to Net Zero, Model the Alternative
Businesses should use scenario analysis to assess the costs of transitioning — or not — to net-zero carbon emissions.
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Why Companies Practice Corporate Social Responsibility
An analysis of 200 surveys over 20 years reveals three primary motivations behind companies’ embrace of CSR.
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Business Unusual: The Pandemic Forces a Social Reset
The pandemic spurred a social reset, and companies must respond to customers’ and employees’ changed expectations.
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Craft Your Brand Strategy to Ensure Racial Justice
It takes deep commitment and involvement to develop a brand strategy that embraces racial justice.
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Reconfigure Your Board to Boost Cooperative Advantage
Companies can gain cooperative advantage by appointing community development and sustainability advocates to their boards.
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Corporate Responsibility in the Digital Era
It’s time to merge sustainability and digitization, too often treated as separate concerns.
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Six Ways Companies Can Promote and Protect Human Rights
Companies can and should take meaningful action in response to human rights abuses by governments.
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Cooperative Advantage: Rethinking the Company’s Purpose
Companies can better support individual and community well-being through a people-centered approach to profitability.